We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Important Information for Independent Contractors
...SEO Manager Work From Home This is a 100% Remote SEO Manager position. US based employees only. Prefer Eastern Time Zone. Will... ...SEO experience is a must. We are a rapidly growing digital marketing agency. Ideal SEO Manager candidates must be a self-starter,...
...through all the hard work and great service we provide to the communities we are privileged to serve.**Waste Connections is seeking a Maintenance Supervisor to join our hauling operation in Santa Clara, CA! The schedule for this position will be approximately 11 AM - 8 PM...
...rate to achieve your quality goals. Extensive use of electronic medical records in an ICD-10 environment is also required.**Hours** : This... ...:**+ Receive assigned provider inquiries and perform a code review on both professional and facility claims+ Make determinations...
...work. Perform other duties as requested. What You Bring To Freeport Minimum 6 months experience in related heavy industry (oil/gas, civil construction, mining) with experience operating heavy equipment such as front-end loaders or excavators. Must have...
...On-site Position Qualifications: Licensure by the Texas State Board of Examiners for Speech Pathology and Audiology as a Speech-Language Pathologist Assistant Bachelor's Degree in Communication Disorders from an accredited college or university Valid...